27 June 2017 Latin America After Sales Service FLY TO USA

Posted at 09:03h in News & Events by

In today’s fast-paced society, the need for instant feedback is becoming increasingly more necessary.  As a result, Zamperla is shifting support of the parts and technical departments for Central and South America from Zamperla S.p.A. in Italy to our American entity, Zamperla, Inc. in the United States.

Logistics is a key factor in the decision.  With Zamperla, Inc. located in New Jersey (EST -5), business hours will overlap more than they have with our home office in Italy.  We believe the opportunity to speak with a live customer service representative and parts specialist during standard business hours will ensure you are receiving the proper support in a timely fashion.
Moreover in Zamperla Inc. you will find English and Spanish speaking operators.

ZAMPERLA INC CUSTOMER CARE

 Having served the North American aftersales market for over 30 years, and housing over $4 million USD in spare parts; ZAMPERLA INC. is poised to provide you with exemplary customer service.  The spare parts team, currently consisting of Samuel Mateo and Jennifer Nunez; led by the team leader in the technical department Jay Crisler, can be reached via telephone from 8am-5pm EST or via e-mail anytime at the contact information provided below.
 AFTER SALES CONTACT INFO:

Jay Crisler (Technical Support): +1 973-939-9018
Samuel Mateo (Spare Parts Liason):  +1 973-939-9014
Email for Technical Support:   customerserviceusa@zamperla.com
Email for Spare Parts:   sparepartsusa@zamperla.com

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