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ZCARE

GLOBAL CUSTOMER ASSISTANCE

Zamperla’s efficient support

Zamperla’s customer care service operates globally, offering seamless support across different time zones.

Our team of skilled technicians stands ready to provide comprehensive support. Whether conducting physical visits to clients worldwide or offering remote assistance, they adapt to each situation, guiding park technicians with precision and expertise.

Our customer care operates 24/7 for urgent matters, guaranteeing complete coverage and assistance whenever you need it, reducing downtime and ensuring prompt solutions.

  • + 2700
    technical assistances managed each year
  • + 120
    COUNTRY AROUND THE WORLD WHERE ZAMPERLA PROVIDES SERVICES
  • + 54
    qualified technicians dedicated to international customer service
    Zamperla inc.
    New Jersey, USA
    Zai
    Vicenza, Italia
    Zame
    Dubai
    Zac
    Jiangsu Province, China
    Zap
    Cavite, Philippine

    ADVANCED SERVICE

    With ZCare, we not only provide technical support but actively commit to ensuring that your attractions operate at their peak capacity sustainably over time.

    • ZRide check up

      Zamperla’s global team conducts inspections and suggests maintenance before issues occur, ensuring a prolonged lifespan for your attractions.

      With our advanced control system, we offer real-time, remote troubleshooting that connects directly to the heart of the rides.

      WE’RE NOT JUST SUPPORT, WE’RE YOUR RIDE’S LIFELINE, ENSURING ENDLESS FUN AND SAFETY FOR EVERYONE.

      ESSENTIAL MATERIALS FOR EFFICIENT SUPPORT

      Keep these informations handy to receive prompt assistance.

      01/
      Applicant Name and Surname
      02/
      Company Name
      03/
      Business email
      04/
      Company website
      05/
      Direct phone number
      06/
      Country
      07/
      Product name
      08/
      Product serial number
      09/
      Error codes, if any

      DO YOU NEED ASSISTANCE?

      Experience our systematic, widespread, and prompt customer care service.

      Complete the form to request support.

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